The room was very comfortable and the breakfast was good. But pity that web site said pool under renovation, but whole hotel was. Could have done with more signs to indicate how to get to and from the beach as parts were circled off.
Location is great Room service was terrible. They couldn't get a tea order right. I had to call 3 times to get a tea with sugar and cream. They messed up a fruit bowl order. Super loud music playing outdoors by the pool till 7pm that was audible inside with the doors closed and with earplugs in. Outside cafe: Ice cream was melted. Served incorrect drinks. Overall very poorly managed facility for its caliber. Much better in past years. I have been coming here for 12 years and this is the worst I have seen it. Sad to see the decline.
I really liked the cleanliness of the hotel. The beautiful view didn't hurt at all. I am a fan of iguanas so I loved watching them. The shuttle driver was very nice and punctual. The staff were very friendly. The continental breakfast was not what we expected but we ordered side items as well. A traditional continental layout would be more convenient than having a waitress bring a bunch of cereal boxes for one to choose.
room was a decent size facilities were ok, decor was ok desk staff very friendly free shuttle to several areas nothing luxurious the location isn't great: windward side of the island and no bus routes dining staff a little slow