Location was nearby the beach. Airconditioning made a lot of noise. The hotel staff was not able to switch the A/C to a lower mode. The bath was very small and not clean
Its location close to the beach It's definitely old and badly maintained. The drink prices in the restaurant were very expensive
The staff were wonderful and very helpful Garden Wing very run down. Bathrooms and airconditioning urgently need fixing.
poor air conditioning
Staff are very friendly, the breakfast is great and the outdoor venue is terrific. Proximity to the beach and water in combination with the great garden space is excellent. Very good restaurants close by enables low cost, quality dining. INNA's connecton to the community was well demonstrated at the opening of the Saur Festival My experience over 3 stays since 2008 is that there is not usually enough staff on duty at reception for check in. Would be good to have a safe in the room as using the security depository at reception is slow and cumbersome
- schöne Zimmer, schöner Garten mit Pool - zuwenig Liegestühle am Pool und Strand
Die gesamte Hotelanlage ist sehr liebevoll. Viele grüne Pflanzen, kleine Brunnen, schöne Beleuchtungen, Poolbar, einen kleinen Tempel, Portier, alles da was das Herz begehrt. Man kann auch Touren buchen vorort. Hat alles wunderbar funktioniert. Es sind leider viel zu wenig Liegen rund um den Pool, so dass jeden Morgen der Kampf um die Liegen schon sehr früh beginnt, das ist lästig und unnötig, denn jeder möchte in Ruhe seinen Urlaub genießen. Am Strand ist es das Gleiche, wobei da noch hinzukommt, dass dich ständig Frauen fragen : "Massage, Massage - cheap price", auch sehr lästig.
Ein schön gelegenes Hotel. Kein direkter Strassenlärm und auch sonst liegt das Hotel an einer ruhigen Lage. Die ganze Anlage ist Originell aufgebaut und weist einige Tempel auf. Rund um das Hotel hat es einige Restaurants, auch eines in dem Deutsch gesprochen wird. Das Hotel kann ich nur empfehlen.
Nettes Personal, kostenloses Upgrade, günstige Preise für weitere Leistungen im Hotel. Nein
very handy to the beach and shops, and good they provide the shuttle bus to the beach club stuffs they are not offen smile and the towels not clean at all. also u have to tell them to clean your room otherwise u dont know when they will go to do it.
comfort ++ / nice hotel
That we got a better room than we booked, because the room we booked was not available when we arrived.
Location right in Sanur, next to many restaurants Not having Internet access in the rooms is a turn-down. Internet access exists in the lobby area, but the lobby has no A/C nor natural ventilation.
The garden setting was nice, food was good tho breakfast options were limited. The bed was comfy and it was very quiet at night.
It was close to shopping, a short walk to the beach. Breckfast was fine. The bathrooms are a little bit worn out. Could you a fresh facelift.
Family friendly. Activities for kids. Great breakfast. Suites very big, comfortable, cool. Slow service in restaurant for dinner.
Good kids club facilities, good swimming pool and water slide for the children, staff very friendly and helpful. The plaza suites is a bit tired, kitchen and bathrooms really need refurbishment, and some of the facilities need updating such as basketball hoops, water volleyball net etc.
Good swimming pool for kids Poor service at the restaurant, took a long time before the drinks were served and instead of the ordered fresh juice, they served canned juice.
Nice suites with spacious rooms for the price we've paid. Also, the staff are friendly, helpful and responsive to our request. A lot of activities for kids. The breakfast buffet promotion is good value for money. The toilets do not have windows.
I like the facilities in the room and the cleanliness. Overall the hotel is clean and the staff are helpful. The only thing that I don't like is the location which is on a main street with few shops around. We need to take shuttle from the hotel every time we want to go out and the last shuttle is 6 pm.
Had a fabulous stay would stay with them again none
Very good for family travellers, plenty activities for children. Staff very helpfully.
Great having its own slippery slide and pool attendant @ the pools. would have been nice if we had the option of a balcony as we are smokers with children.