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Greenery and the hotel setting was beautiful, friendly and accomodating staff The room cleaning service was very minimal, for example complimentary fruit was left sitting in the room for days after it had gone off and we had to place it outside the room ourselves for it to be taken
the seeside that every morning people put there towel on the chairs and went than away the most of the day so other people had now chair
We enjoyed staying at the Santrian club area, just great,in fact we enjoyed our stay full stop. Nothing
My husband and I loved our stay at the Puri Santrian and hope to book a return trip in 2011. Everything was excellent - staff, room, pools, spa, food etc. etc. No comment.
The garden where the hotel was situated was so nice and beautiful, the pools and rooms also. There was almost nothing to do in the evening.
Sehr sehr sehr gut. Das Schönste ist der Außenbereich!
Extrem freundliches Personal.Sehr schöne,komfortable Villen. Viel zu unpersönlich und künstlich.
In diesem Hotel muss man sich einfach Zeit nehmen um ein paar Stunden einfach am und im Pool zu verbringen. Die neue Bar auf dem Felsen ist für einen Drink am Abend hervorragend. Das Personal ist enorm freundlich und wirkt trotz der grösse des Hotels sehr Persönlich.
Super freundliches Personal, einzigartige/Riesengroße Hotelanlage & Pool Überteuerte Preise für Frühstücksbuffet und sonstige Speesen im Hotel
Traumhafte Anlage, freundliche Hotelmitarbeiter, 1. klassiger Komfort Bei dem Preis erwartet man in der heutigen Zeit ein kostenloses WLAN, das in AYANA zu unverhältnismässigen Preis angeboten wurde!
Toller Rooftop-Pool, tolle Rooftop-Bar, komplettes Hotel sehr sauber, vielseitiges Frühstück, direkt am Meer/Strand (nur durch Straße getrennt - bei allen Hotels in Kuta ist das der Fall), ruhig und trotzdem zentral, sehr hilfsbereites freundliches Personal. Bad evtl. etwas klein, leider kein Balkon - hat mich beides aber nicht wirklich gestört. Nichts Negatives!
The location was good. There was a Starbucks downstairs. The pool was nice. First the staff couldn't find my reservation and made me wait and hour in the lobby. then the wifi didn't work the whole trip. The walls were paper thin. The room showed significant wear and tear. The drinks were expensive and watered down. If I could do it again i'd pay a few extra bucks to go somewhere nicer. This hotel is just for australian children looking to party.
The hotel was clean and comfortable for the most part. The room had the AC going and was nice and cool when we first stepped in. Security for the hotel were friendly and nice. We were only given one keycard so if one of us wanted to leave it was near impossible for the second one to stay. The towel rack in the bathroom broke down the first 30 minutes of getting into the room. When I called the front desk to confirm I wasn't going to be charged for the damage that had nothing to do with me, they refused to admit it wasn't my doing and simply stated they would send someone do to check it out. It took 2 days and me calling and going to the front desk 3 desperate times to finally get someone to come down to take a look at eh damage. WHAT A WASTE OF MY TIME. Basically, the front desk was completely unhelpful. Also located in a really touristy area. You can't step two seconds outside without having some chase after you to buy their Products/ use their cab service. So annoying.
Location is good near everything everything is convenience I love the location Was a very noisy people keep open the door and closing the door and someone keep knocking my door at 4 o'clock in the morning I don't know what is going on with the guy when I went to the door the guy just apologized to me