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The room was very nice. Clean and roomy. Nice view of the courtyard. The food was good and the service was excellent. I read reviews that the food prices were high. We didn't feel this way and we ordered room service, which always has tack on fees. Although we enjoyed our stay, I'm not sure I would rate this beyond 4 stars. In my mind it takes a lot to step beyond 4 stars as they claim to be 4.5 stars. The amenities weren't above a 4 star ranking. Nothing I couldn't find at a Hilton or Hyatt.
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Location It was dirty and we complained to the management the first 5 minutes on arrival. The apologized but only cleaned the dirty remote control. The room was definitely not a 4 star hotel.
Great food at the restaurant fitness room could have been better also the dining was closed on Christmas day
Restaurant needs to be a little more on the ball. Food was decent, waiters seemed distracted. Appetizers menu needs some help.
This hotel is stunning. Rooms are spacious and the hotel restaurant and bar are great. They have patio dining and a pool with a beautiful view. We stay here quite frequently and always enjoy our time We had an incident this last stay here. We couldn't check in early so they held our luggage until we came back from wine tasting. We checked out the next day only to find that an item was missing. Although this was concerning, the staff handled this with class and replaced the item immediately, which was an 80 dollar expense. Although it was disappointing to have this happen, they handled it with professionalism and speed.
The Black Oak Best Western is an older motel, but has been remodeled and is quite comfortable. The pool looked newish and there is now an exercise room. Breakfast, $5 coupon p/p, next door is so big that we ended up splitting one breakfast and that was plenty to eat.
This hotel is a great price, centrally located to wine country, the fair grounds and downtown Paso. We enjoyed eating breakfast at Margies Diner on the grounds. Our hotel cost included $5 off our breakfast and free coffee. This is the third stay for us and I would definitely stay again.
Staff was very knowable and professional rooms were a good size location was great Called for a taxi hours before a show they confirmed when taxi didn't show I called cab company they simply said they had no cabs available The front desk arranged for us to be picked up and taken to our show great job Black Oak staff :)
Rooms are clean Bed is very hard and uncomfortable. Shower is very small. Don't expect concierge service from the guy at the front desk.
Unique classic cottage-style establishment, with rustic (yet fully functional) amenities. it's located in a fairly centralized location, close to downtown as well as the freeway. Clean, friendly staff, and a great value.