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The room was very nice. Clean and roomy. Nice view of the courtyard. The food was good and the service was excellent. I read reviews that the food prices were high. We didn't feel this way and we ordered room service, which always has tack on fees. Although we enjoyed our stay, I'm not sure I would rate this beyond 4 stars. In my mind it takes a lot to step beyond 4 stars as they claim to be 4.5 stars. The amenities weren't above a 4 star ranking. Nothing I couldn't find at a Hilton or Hyatt.
Location It was dirty and we complained to the management the first 5 minutes on arrival. The apologized but only cleaned the dirty remote control. The room was definitely not a 4 star hotel.
Excellent hotel/resort. Best u have ever been to. Especially liked the decor and statues from all different parts of the world. Courtyard and balcony were wonderful!! I would drive 5 hours back just to stay there again! Dog friendly, huge plus! The fire alarm went off and was on about ten minutes and the front desk wasn't answering the phone.
Large rooms, beautiful grounds, convenient shops and restaurants , great proximity to all wineries, friendly staff! Noisy guests on Saturday night
The Black Oak Best Western is an older motel, but has been remodeled and is quite comfortable. The pool looked newish and there is now an exercise room. Breakfast, $5 coupon p/p, next door is so big that we ended up splitting one breakfast and that was plenty to eat.
Staff was very knowable and professional rooms were a good size location was great Called for a taxi hours before a show they confirmed when taxi didn't show I called cab company they simply said they had no cabs available The front desk arranged for us to be picked up and taken to our show great job Black Oak staff :)
Wir konnten zu Fuß zur Messe vom Hotel laufen. Es war ein sehr schönes, sauberes Hotel. Das Personal war sehr nett. Die voll ausgestattete Bar war toll! Das Frühstück war auch großartig! Das Bett war überhaupt nicht bequem. Ich konnte deswegen nicht schlafen.
Das Personal war sehr freundlich und hilfsbereit. Das Hotel war sauber und schön eingerichtet. Das Frühstück war sehr gut. Ich werde auf jeden Fall wieder dort übernachten.