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We stayed at the Four Seasons December 1-6, 2010. It was an absolutely wonderful vacation. My wife tells me that she likes staying at the Four Seasons because the staff always make her feal like the most important person in the world. The Four Seasons in Costa Rica did that and more. This is a beautiful facility. The quality of service and the staff would be hard to beat. The activities were a great thrill. The food was memorable. It was all very good. I wish that I had the writing ability to tell you just how wonderful this resort is. We want to go back. It was that good. The location is perfect, but what makes this resort so special is the staff. There is a quality of serivce here that would be hard to duplicate. We strongly recommend Four Seasons Costa Rica. The only thing I can say is Wow!!! This is even more than we imagined when we planned our trip. It was worth every penny.
The public areas of this all-inclusive hotel are lovely, however the individual rooms could be in any hotel anywhere in a major city - decor lacks any hint of where you are & the bathrooms definitely need updating - the public areas are poolside with views of the ocean and the expected oceanside open-air dining areas and bars are picturesque. Food was good (nothing outstanding) best dinner and lunches (if you don't want bar food etc# were at the Italian restaurant by the spa pool - which is a lovely quiet #no kids/loud music allowed# pool spot if that's what you prefer. My opinion? If you're going to Costa Rica and only stay here #& maybe just do the long daytrip to the volcano/rainforest# you're missing out on the real beautiful scenic Costa Rica - it could be any all-inclusive anywhere in the Caribbean/Central America - nice but ..... We spent the first half of our time @ the Arenal volcano #The Springs Resort# and then came here for some relaxing at the beach, which for us turned out to be a great plan. Along with other excursions at the rainforest we did the escorted SeaDoo tour offered at the hotel's beach - which was fun. FYI: we encountered insects #bites) at the beach not the rainforest !
As I arrived at this hotel, my entire soul started to relax. The staff are amazing. Every detail is attended to. The staff actually take the time to learn what you want, and they cater to those needs. This is not a place for people who want constant nightlife and action. But it is a wonderful place for relaxtion, and families. There are numerous activities such as kayaking, cooking classes, and the spa! Two beaches add to the experience. One is a quiet beach that is perfect for older adults looking to get away from the noise of small children. The restaurants are fabulous with delicious fresh fish and other assorted dishes. The rooms are spacious with big comfortable beds, large soaking tubs, balconies with screens, and the sounds of the ocean. I can't wait to return.