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The smiley faces all around , excellent hospitality The food is not so good
I like it because it is close to the airport, and that was the purpose of staying there. Also, I like the shopping mall which is connected to it. The area of the hotel lobby is a small, and it will be much better if it was big.
The fact that it is inside the shopping mall is a plus for shopping and finding somewhere to have a meal. The AC units of the Shopping mall are indeed quite noisy.
the location of the hotel is excllent for family especilly if you busy with other business no swimming pool
good service< being attached with redsea mall nothing
The Sea View Was Nice and The Lobby Is Beautiful, Also The Restaurant Located in the Highest Floor is Nice and the View from up there is Lovely They didn't make any special welcoming about my wedding anniversary, not even a flower or a candle. And Booking.com wasn't clear about the type of room because when I made the reservation I thought I booked the Executive room and when I arrived at the hotel I was surprised i was given a normal room. Next time if I needed to stay in the Hilton I'll make the booking from their website directly
Other than the location, this is by far the worst hotel in Jeddah. Valet is never there when you need them. The same is true for bell men. The reception staff is extremely unprofessional. The furniture seems to be at least 15 years old. The rooms smell horrible. overall, if you're coming to Jeddah and can't find a reservation in the Rosewood or Sheraton or the Sofitel, you're better off delaying or canceling your trip. JUST DON'T STAY AT THE HILTON!
Location is great as it is in the upscale northern part of Jeddah. Price of the resturants are high compaered to quality and taste.
very nice view in balcony. goood stuff chattel of room is Old.Too expensive order in mini bar.Sanitation smell in garage.
Sea View Old Luxury
Bad Yes I book the hotel by booking.com and when I enter the hotel the reception person told me that I cancel the reservation but I don't do that and I check my e-mail if somebody hack my e-mail and send cancellation there is no e-mail send from my e-mail account thats mean the the hotel person is lying I don't now why
very clean,lobby designe,indoor and outdoor pool ,all other sports facilitis and fantastic sea view no clear restriction about smoking
the friendliness of the staff and the location on the sea side . i did not get the news paper i requested .
Cleanness, Comfort, and Sea view. Price, because I know that I paid more than what others did for the same days.
Hotel was really nice. Frindly staff. The swimming pool was out of service. Poor hopitality just small dish of fruit
new and luxury Value for money not acceptable, quality of food and beverage are not original and maybe not suitable for the region… average use of laundry in cold and hot countries are varies as such use of laundry & dry clean is far more due to hot weather and price of laundry are expensive comparing to the consumptions
relaxing environment, easy check in and check out, helpful friendly staff no hair salon, taste of food not highest quality
There are only two reception desks and the reception area is too small
room cleanliness, I checked early ( about 11am ) , went out at 4:00,before leaving I asked to make up the room, when I came back at about 11pm, the room was the same, no one did any cleaning ( tea pot and cup was still thier and the dirty towels and no turndonwn service!
I liked the furniture and the bathroom Electronic key was not working.
Check-in is very long.
very comfortable .. nothing ..
it is comfortable and luxury too it is value so much per a day
the view. nothing
Please write at least 15 words
Service very friendly, courteous, food very nice (although Italian restaurant not open for lunch) Location pretty good, away from main road, not too far from Cornice. Scribble on walls, toilet not functioning properly, no private beach despite it being advertised that it would (one of the main reasons we chose this hotel!) Unreliable shuttle service (despite being advertised that it would) No swimming facilities for females.
Location is very good, parking .. honestly, the hotel is very old .. it's really need a renewal.. furniture and curtains are dusty and not clean , dry cleaner told me it takes them a minimum of 1 hr just to iron a pant !!
Attention to the provision of television channels.
the location is very close to my client, easy access. no, except that the cost of the room is not justifiable
Room is spacious, Big bathroom, comfortable sofas and mattress, clean linen, hospitable friendly staff The internet service was weak and expensive.
i stayed in the new refurnished room it was very comfortable and clean. they dont have a valet parking and the parking is so far from the hotel.