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room cleanliness, I checked early ( about 11am ) , went out at 4:00,before leaving I asked to make up the room, when I came back at about 11pm, the room was the same, no one did any cleaning ( tea pot and cup was still thier and the dirty towels and no turndonwn service!
the view. nothing
Check-in is very long.
very clean,lobby designe,indoor and outdoor pool ,all other sports facilitis and fantastic sea view no clear restriction about smoking
Bad Yes I book the hotel by booking.com and when I enter the hotel the reception person told me that I cancel the reservation but I don't do that and I check my e-mail if somebody hack my e-mail and send cancellation there is no e-mail send from my e-mail account thats mean the the hotel person is lying I don't now why
Location is great as it is in the upscale northern part of Jeddah. Price of the resturants are high compaered to quality and taste.
good service< being attached with redsea mall nothing
The fact that it is inside the shopping mall is a plus for shopping and finding somewhere to have a meal. The AC units of the Shopping mall are indeed quite noisy.
I like it because it is close to the airport, and that was the purpose of staying there. Also, I like the shopping mall which is connected to it. The area of the hotel lobby is a small, and it will be much better if it was big.
Service very friendly, courteous, food very nice (although Italian restaurant not open for lunch) Location pretty good, away from main road, not too far from Cornice. Scribble on walls, toilet not functioning properly, no private beach despite it being advertised that it would (one of the main reasons we chose this hotel!) Unreliable shuttle service (despite being advertised that it would) No swimming facilities for females.
Please write at least 15 words
i stayed in the new refurnished room it was very comfortable and clean. they dont have a valet parking and the parking is so far from the hotel.