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Other than the location, this is by far the worst hotel in Jeddah. Valet is never there when you need them. The same is true for bell men. The reception staff is extremely unprofessional. The furniture seems to be at least 15 years old. The rooms smell horrible. overall, if you're coming to Jeddah and can't find a reservation in the Rosewood or Sheraton or the Sofitel, you're better off delaying or canceling your trip. JUST DON'T STAY AT THE HILTON!
Hotel was really nice. Frindly staff. The swimming pool was out of service. Poor hopitality just small dish of fruit
very clean,lobby designe,indoor and outdoor pool ,all other sports facilitis and fantastic sea view no clear restriction about smoking
the location of the hotel is excllent for family especilly if you busy with other business no swimming pool
The smiley faces all around , excellent hospitality The food is not so good
The fact that it is inside the shopping mall is a plus for shopping and finding somewhere to have a meal. The AC units of the Shopping mall are indeed quite noisy.
Attention to the provision of television channels.
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Service very friendly, courteous, food very nice (although Italian restaurant not open for lunch) Location pretty good, away from main road, not too far from Cornice. Scribble on walls, toilet not functioning properly, no private beach despite it being advertised that it would (one of the main reasons we chose this hotel!) Unreliable shuttle service (despite being advertised that it would) No swimming facilities for females.