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As soon as we stepped out of the car we were treated with such surprising care. The man at valet, Ever (that's his name- EVER, how cute is that?) was so nice that my fiancée and I looked at each other and just shook our heads and laughed. We weren't used to customer service like this. We went to check in early, 1pm, and Melanie at the front desk was able to upgrade us to a corner suite! The entire staff was so professional but without being too stuffy. The hotel was beyond our expectations. Not a big deal but there was one little Q-tip outside our room for our stay. We kind of joked that they gave us the Q-tip suite. We also couldn't find coffee in the morning inside the hotel. We had our coffee maker in the room but needed more and didn't want to pay $15 for a pot of coffee at the restaurant.
The staff were very friendly, and helpful when I checked in. Rooms were comfortable and clean. The mini-bar key didn't work, and it would've been nice to have a fridge to keep some drinks in the fridge, but I didn't inquire with the staff, and I assume they would've rectified that for me if I had. Nice and central, so traveling for business doesn't mean limited options for food and amenities.
The hotel was located in a perfect location. I was close to everything I wanted to be near. The pool and other facilities was the best. The room was also very cozy.
Die Lage am Hollywood Boulevard ist zentral. Die Zimmer könnten ein bissche n besser gewartet werden, so klemmten fast alle Türen.
Musik war toll, sowie Qualität der Gäste. Das Personal war sehr unfreundlich und nicht hilfsbereit. Haben kein Bargeld für die anfallende Zimmergebühr akzeptiert
The Hotel itself is very nice, and the staff were absolutely fantastic.....except for the door guys at Drai's and The Station who I don't believe are actually hotel staff. The arrangement with Drai's itself would make question going back. I paid almost $400 per night and had to (a) wait in line 20 minutes on Sunday just to find out I had to pay $20 pp to go up to the pool and eat lunch.....which itself would have been over $100. We were also told and Friday and Saturday by the doorman at "The Station" (their outdoor lounge) that there was a Private Party and we couldn't come in. We asked Management who told us that our room key should get us in...they straightened it out but the door guy sure didn't like it. The Private party ended up being 20-30 people at one table....the lounge itself wasn't half full. I also emailed Drai's a week in advance of our trip to book dinner and never heard back.
Blinds on the window didn't shut, didn't sleep at all
Having to wait in line to get into drai's
Hotel sauber, Personal freundlich durch Flughafennähe ist das Hotel sehr laut - auf jeder Seite gibt es Start- und Landebahnen - bis spät abends und ab früh morgens starten und landen Flugzeuge im Minutentakt
Meine Suite war sehr schön und sauber. Das Personal war sehr freundlich und sehr hilfsbereit ich war begeistert!!
Lage, Personal, Pool, Fitnessraum Stinkender Fleck auf dem Flur, wies das Personal darauf hin, hat nichts unternommen. Lücke zwischen den Türen im Gang und Boden führte zu Lärm und verlorener Privatsphäre.
After my first stay, I was hooked and have stayed at the Redbury 2x per year for the past several years...rooms are spacious and the interior design is phenomenal. Kitchen area is perfect for breakfast and light snacking. Redbury is studio style home away from home, love it! Nothing!
Es ist schön es gibt vier Jacuzzi Whirlpools ... Die Temperatur im Whirlpool hätte wärmer sein können.
Große schöne Zimmer Insgesamt. Ich wünschte, sie hätten Queensize-Betten. Die Zimmer waren groß genug für größere Betten. Hotel selbst renovierungsbedürftig z.B. Anstrich nötig. Es war nicht so toll für ein Hilton Hotel.
Das Zimmer war sehr schön. Ich hatte Freunde zu Besuch und wir hatten alle einen Platz und plauderten. Das Bett war sehr komfortabel. Das Personal war super und der Hotel Shuttle kam oft Jemand hatte Kaffee in das Waschbecken gegossen und nicht abgespült ... Das war ekelhaft