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Dog friendly policy at no extra charge. Lovely Aveda toiletries. Friendly, professional staff. Incredibly comfortable king-sized beds with crisp linens. Modern European style decor. Central location. The only area of the hotel that I thought could be improved was the lobby area. It felt very much like an office building lobby and so didn't feel very welcoming.
Great location - near everything Charlottetown and very quick to get out of town, very bright, modern. People were very friendly. Largely clean, but we did find that even two days after a returning from a day at the beech the bathroom floor was a little gritty. Attraction advice from the staff was misguided.
Location No designated parking included and the harbour view wasn't quite what I expected
Customer service. Iron did not work.
Location was best for us to connect with other routes throughout of PEI No Comment
The location of the Holiday Inn was very nice. It is away from the downtown but simple to get to and from. Tims, shopping areas with malls and box stores. Had lots of grounds to relax around hotel. The breakfast area was a struggle.busy and over crowded. The coffee machine should be in its own area. It was difficult to get just a quick coffee you had to line up to get to it. The bathroom was dated. Room ac was lacking. TV small should be mounted.